Skip to main content

For everyone

Confirm your email address

After you sign up we email you a link, and you confirm your address by opening it.

Last updated

  1. Open the email with the subject Confirm your email address.
  2. Choose Confirm email address. The link works once and is valid for 24 hours.
  3. You see a message that your address is confirmed. The banner at the top of the app goes away.

Until you confirm, the app shows a banner that says Confirm your email address. Everything works as usual, with two exceptions: landlords cannot invite tenants, and you get no reminder emails. Reminders still show in the app.

No email, or the link is too old?

  1. Sign in and choose Resend link in the banner.
  2. Open the new email. Older links stop working when you ask for a new one.

Still stuck? Browse all articles.